Join our team at SLVECC!

Do you have what it takes to be an elite Emergency First Responder Communications Officer?

A Communications Officer is driven, passionate, and ready to take on a challenge. Communications Officers are the first point of contact for citizens in the community in need of police, fire, or medical assistance. They are a vital link in the public safety system and are dedicated to serving and making a difference in their community and being a lifeline for their responders.

Communications Officers are highly trained and use their critical-thinking skills to quickly problem solve for callers and responders. They thrive in a team-focused and professional environment while coordinating responses to large-scale incidents and handling multiple tasks at one time.

Dispatcher Training

Our Communications Officers go through extensive training, most of which is on-the-job. The initial training for 911 call-taking takes approximately 3 months. Training is paid from day one and SLVECC provides the training and resources to obtain the following certifications:

Training includes:

  • APCO Public Safety Telecommunicator
  •  APCO Emergency Medical Dispatcher
  • AHA Basic Life Support CPR
  • American College of Surgeons Stop the Bleed
  • POST Basic Public Safety Dispatcher
  • FEMA National Incident Management System
  • Utah Bureau of Criminal Identification

Many of our dispatchers have also completed several months of additional training to dispatch Police and Fire/EMS units on the radios.

To maintain skills and keep on top of an ever-changing industry, all dispatchers complete over 20 hours annually of continuing education in Police, Fire, and Medical related training.

What is Emergency Medical Dispatching?

An EMD-certified Dispatcher can provide life-saving medical instructions to callers before emergency responders arrive on scene. This includes a wide variety of medical-related issues from CPR to child birth to breathing problems and more.

What is Reverse 9-1-1?

Reverse 911 is a system that allows the Salt Lake Valley Police & Fire Departments to contact homes and businesses with important information or instructions during emergency situations.

2016 Board of Operations Meeting Minutes

2018 Board of Operations Meeting Minutes