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Join our team at SLVECC!

Do you have what it takes to be an elite Emergency First Responder Communications Officer?

A Communications Officer is driven, passionate, and ready to take on a challenge. Communications Officers are the first point of contact for citizens in the community in need of police, fire, or medical assistance. They are a vital link in the public safety system and are dedicated to serving and making a difference in their community and being a lifeline for their responders.

Communications Officers are highly trained and use their critical-thinking skills to quicky problem solve for callers and responders. They thrive in a team-focused and professional environment whilecoordinating responses to large-scale incidents and handling multiple tasks at one time.

Dispatcher Training

Our Communications Officers go through extensive training, most of which is on-the-job. The initial training for 911 call-taking takes approximately 3 months. Training is paid from day one and SLVECC provides the training and resources to obtain the following certifications:

Training includes:

  • APCO Public Safety Telecommunicator
  • ¬†APCO Emergency Medical Dispatcher
  • AHA Basic Life Support CPR
  • American College of Surgeons Stop the Bleed
  • POST Basic Public Safety Dispatcher
  • FEMA National Incident Management System
  • Utah Bureau of Criminal Identification

Many of our dispatchers have also completed several months of additional training to dispatch
Police and Fire/EMS units on the radios.


To maintain skills and keep on top of an ever-changing industry, all dispatchers complete over 20 hours annually of continuing education in Police, Fire, and Medical related training.

What is Emergency Medical Dispatching?

An EMD-certified Dispatcher can provide life-saving medical instructions to callers before emergency responders arrive on scene. This includes a wide variety of medical-related issues from CPR to child birth to breathing problems and more.

What is Reverse 9-1-1?

Reverse 911 is a system that allows the Salt Lake Valley Police & Fire Departments to contact homes and businesses with important information or instructions during emergency situations.

2015 Board of Operations Meeting Minutes

2016 Board of Operations Meeting Minutes

2018 Board of Operations Meeting Minutes